Careers

Thank you for your interest in employment at the Akron Art Museum. We are looking for engaging, knowledgeable and creative individuals to fill the positions listed below. Akron Art Museum is an Equal Opportunity Employer.

Building Services Supervisor

SUMMARY:

Under the direction of the Senior Operation Officer, performs tasks to assure the physical appearance of the Museum is at its best at all times and the property and equipment are in good working order. Provides supervisory coverage of Building Services department to include scheduling and handling Building Services staff questions and concerns. Contributes to the smooth running of the Museum in other areas as needed. Responds to general staff requests for assistance with cleaning, maintenance, or moving items/materials. This full-time position is classified as exempt.

ORGANIZATIONAL RELATIONSHIPS:

1. Reports to the Senior Operation Officer.
2. In the absence of the Senior Operation Officer, reports to the Director and CEO.
3. Provides leadership and supervision to part-time Building Services staff.
4. Opens and closes building, as directed by Senior Operation Officer.
5. Works collaboratively with museum staff in all departments.
6. Responds to facility needs or issues.

DUTIES AND RESPONSIBILITIES:

Janitorial:

Assures the satisfactory completion of, or performs, all housekeeping tasks as scheduled including (but not limited to):
1. Cleaning of restrooms and work areas.
2. Mopping and vacuuming floors and carpets.
3. Dusting and wiping down multiple surfaces.
4. Washing walls and windows.
5. Picking up trash anywhere on Museum property.
6. Maintaining garden and landscaped areas.
7. Sweeping and/or hosing down sidewalks.
8. Shoveling snow.
9. Sanding and salting courtyard and parking lots.
10. Other jobs as assigned.

Maintenance:

Assists with building maintenance tasks as scheduled or requested, including:
1. Building and equipment regular maintenance and repair.
2. Receiving and forwarding deliveries.
3. Read/record temperature control gauges in HVAC and kitchen areas.
4. Buffing, stripping, and waxing of floors.
5. Seasonal landscaping and irrigation maintenance.
6. Moving office furniture and/or files.
7. Other jobs as assigned.

Events:

Works with events team to support internal and external events, including:
1. Set up of events.
2. Attending and supporting events in progress.
3. Tear down of events.
4. Other jobs as assigned.

EDUCATION AND EXPERIENCE:

High School graduate or G.E.D. HVAC Certification and/or 3-5 years verifiable prior HVAC experience required. Strong personal, analytical, and organizational skills required. Supervisory experience preferred.

SKILLS AND PERSONAL CHARACTERISTICS:

Ability to use computers with knowledge of Microsoft Office, Outlook, HVAC and CAD programs. Reliable, punctual, and trustworthy, able to deal with the public, act reasonably in emergencies. Perform tasks as instructed, cooperate well with co-workers and present a clean and neat appearance. Supervisory and leadership ability. Must have a clean record, other than minor traffic violations. Physically fit; must be able to lift 75 pounds.

WORKING CONDITIONS AND PHYSICAL ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS:

Standing, walking, squatting, bending, stooping, lifting heavy items of 75 pounds or more for extended periods of time.

No fear of heights, ability to climb ladders, use a lift to access high areas, walking up and down stairs, use of both arms and legs in repetitive motion tasks to sweep, shovel, or clean surfaces.

Manual dexterity – grasping, fingering, twisting, gripping, use of both hands in coordinated
manner to use hand and power tools or other equipment.

Hearing/Speaking – Must be able to read, write, and understand the English language. Normal hearing and be able to communicate with others. High noise level at times due to operation of machines and vehicles. Communicate using two-way radio.

Vision – Must be able to tolerate working in bright daylight and at night. Must have 20/20 vision or correctable to 20/20. Must have color vision to be able to identify color coded electrical and data wiring.

Work environment – May be noisy, dusty, hot, cold, wet, or unsanitary.

This list is meant to be illustrative of the usual types of activities and working conditions for this position, and is not intended to be all-inclusive.

Security Guard (Part-Time)
The Akron Art Museum has part-time (up to 24 hours per week) opening for Security Guards. The ideal candidate will possess at least a high school diploma or GED and additional coursework and/or training in security, first aid/EMT, or relevant experience and an interest in and/or knowledge of art. Must be available to work weekends and some evenings, and have reliable transportation, clean driving record and clean criminal background check. Non-smokers preferred.

Must be able to work at least three days a week, including Thursdays and weekends. Some night shifts available.

Applications may be picked up at the front desk from 11am – 5pm, Tues. – Sun., or send resume, cover letter, and three professional references to: HR@AkronArtMuseum.org, or by post to: Human Resources, One South High., Akron OH 44308-1801. The Akron Art Museum is an equal opportunity employer.

JOB DESCRIPTION

SECURITY GUARD (PART-TIME)

ORGANIZATIONAL RELATIONSHIPS
A. Reports to Security Manager

SUMMARY
Under the direction of the Security Manager, is responsible for the safety of works of art in the galleries, and the safety of all visitors and employees in the building. This part-time position is classified as non-exempt.

DUTIES AND RESPONSIBILITIES

1. Provide a safe and secure environment for our employees, patrons, visitors, and contractors.
2. Provide effective protection for the museum’s artwork and assets from damage and loss.
3. Provide timely response and assistance to our customers’ needs. Ensure a positive visitor experience for patrons. Field visitor questions.
4. Provide active enforcement of the museum’s rules and regulations.
5. Provide informative security awareness education to our employees, patrons, visitors, and contractors.
6. Perform guard duties as assigned by the Security Manager, reporting to work when scheduled, on time, and remaining at assigned post until properly relieved.
7. Open and close the galleries, and continually check for damaged or missing objects. Report any changes in condition to the Security Manager.
8. Reports to the Security Manager, or in his absence a Security Shift Supervisor, both orally and in writing all accidents, vandalism, suspicious activity, unusual occurrences, and any violation of the Museum’s policies, or procedures. All reports shall be made as soon as possible after the event has occurred.
9. Helps with Museum activities and special events when needed.
10. Participates in required training and the Museum’s risk reduction program.
11. Performs other duties as assigned.

EDUCATION
High School graduate or GED required. Additional training or coursework in security, first aid/EMT training, or other relevant education preferred, but not required. Interest in art preferred, but not required.

EXPERIENCE
Knowledge of safety/security practices and procedures, as well as prior experience in safety or security field preferred, but not required.

PERSONAL CHARACTERISTICS
Reliable, punctual, and trustworthy, able to deal with the public in a friendly, courteous, and tactful manner. Flexible, able to adapt to a change in schedule and deal with unexpected situations as they arise. Professional appearance with good personal hygiene. Able to work cooperatively with co-workers.

SKILLS AND ABILITIES
Possess demonstrated ability to remain calm and task-focused in emergencies, and to respond appropriately to any emergency or unusual occurrence. Proven ability to communicate well and establish rapport with a diverse population. Able to follow given first aid protocol and provide assistance to sick or injured guests or employees. Physically fit, able to lift up to 50 pounds.

PHYSICAL DEMANDS AND WORKING CONDITIONS
Standing for extended periods of time, walking on concrete floors, working outdoor events in variable weather conditions, patrolling outdoors in all seasons and weather. Communicating with others verbally and writing reports when necessary. Lifting up to 50 pounds.

This list is meant to be illustrative of the usual types of activities and working conditions for this position, and is not intended to be all-inclusive.

BUILDING SERVICES ASSISTANT (PT) AKRON ART MUSEUM

ORGANIZATIONAL RELATIONSHIPS

A. Reports to the Facilities Manager.
B. In the absence of the Facilities Manager will report to the Chief of Staff.

SUMMARY

Under the direction of the Facilities Manager and Chief of Staff, performs tasks to assure that the physical appearance of the Museum is at its best at all times and that property and equipment is in good repair. Contributes to the smooth running of the Museum. Provides addition support during scheduled events including: art openings, fundraisers, concerts, weddings, and Education Programming. This position is classified as non-exempt.

DUTIES AND RESPONSIBILITIES

1. Performs all housekeeping tasks as scheduled, including:

  • cleaning of restrooms and work areas,
  • mopping floors,
  • vacuuming carpets,
  • dusting,
  • collecting trash,
  • washing walls and windows,
  • picking up trash on Museum’s outside property,
  • watering landscaped areas,
  • sweeping or hosing down sidewalks and shoveling snow,
  • salting sculpture garden terrace areas and parking lots,
  • any other job assigned.

2. Assists with other building maintenance tasks as scheduled or requested, including:

  • receiving and forwarding deliveries,
  • floor stripping and waxing, buffing,
  • cleaning up landscaping in spring and fall,
  • moving office furniture,
  • setting up for special events,
  • cleaning up after special events,
  • any other job assigned.

3. To the extent training and abilities allow, assist in the accomplishment of special maintenance projects involving:

  • building and equipment repair,
  • painting,
  • landscaping,
  • any other maintenance function.

4. In absence of supervisor, responds to general staff requests for assistance with small cleaning, maintenance, or lifting jobs; for example, replacing of light bulbs, cleaning up spills, lifting boxes of publications, etc.

5. Performs other duties as may be prescribed by Events Manager and Security Manager

EDUCATION AND EXPERIENCE

High School graduate or G.E.D. Prior experience in janitorial, landscaping, or building maintenance preferred but not required.

SKILLS AND PERSONAL CHARACTERISTICS

Reliable, punctual, and trustworthy, able to act reasonably in emergencies, perform tasks as instructed, cooperate well with co-workers, and present a clean and neat appearance. Must have a clean criminal background report, no drug usage. Must be able to lift 50 pounds. Nonsmoker preferred.

WORKING CONDITIONS AND PHYSICAL ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

Standing, walking, squatting, bending, stooping, lifting heavy items of up to 50 pounds.

Climbing ladders, using a lift to access high areas, walking up and down stairs, using both arms
in repetitive motion to sweep, shovel, or clean surfaces.

Manual dexterity – grasping, fingering, twisting, gripping, use of both hands in coordinated manner to use hand and power tools and equipment.

Hearing/Speaking – must be able to hear normal speech, and to communicate with others.
High noise level at times due to operation of machines and vehicles. Communicate using
two-way radio.

Vision – must be able to see areas to be cleaned, and read written instructions. Must be able to tolerate  working in bright daylight and at night.

Work environment – may be noisy, dusty, hot, cold, wet, or unsanitary.

This list is meant to be illustrative of the usual types of activities and working conditions for this position, and is not intended to be all-inclusive.

ORGANIZATIONAL RELATIONSHIPS
Reports to the Visitor Services and Shop Manager or Café Supervisor as appropriate.

SUMMARY

Works as part of a professional, service-oriented team of Member and Visitor Services Associates promoting the museum, supporting cultural experiences and generating revenue at the Café, Shop and Visitor Services Desk. This position is part-time hourly, non-exempt.

GENERAL DUTIES AND RESPONSIBILITIES

  1. Possess the high-level skills necessary to provide outstanding customer service, sell museum memberships and build long-term customer relationships.
  2. Develop a thorough knowledge of museum operations and keep current with museum activities through resources such as the museum’s website, social media sites, weekly e-blast, Outlook calendar and publications.
  3. Conduct day-to-day activities such as processing transactions through the point-of-sale system, cash handling, performing opening and closing duties and maintaining cleanliness and neatness of workspace.
  4. Cross-train as needed in the daily activities of the Visitor Services Desk, Café and Shop.
  5. Be available to regularly work up to 24 hours weekly including Thursdays and weekends with the flexibility to work on / around several holidays annually. The museum is open, for example, on Easter, Mother’s Day, Father’s Day and on the days surrounding holidays such as Thanksgiving, Independence Day, Memorial Day, Labor Day and Christmas. Additional hours are required during First Night, Akron’s Community New Year’s Eve Celebration, exhibition openings, museum fundraisers, special events outside of the museum’s regular hours, in order to attend some meetings and during other Member and Visitor Services Associates’ absences.
  6. Perform additional duties as assigned by the Member and Visitor Services Coordinator, Café Manager or Shop Manager / Buyer as appropriate.

VISITOR SERVICE DESK DUTIES AND RESPONSIBILITIES

  1. Answer the museum’s main telephone line, dispense general information or transfer calls to appropriate staff members.
  2. Maintain attendance count.

CAFÉ DUTIES AND RESPONSIBILTIES

  1. Prepare and serve coffee, tea and wraps. Serve food items such as pastries, soups and boxed lunches, as well as bottled beverages, beer and wine.
  2. Maintain health code standards for food service and uphold museum safety standards.

SHOP DUTIES AND RESPONSIBILITIES

  1. Generate sales.
  2. Assist Shop Manager / Buyer with processing and shipping orders placed from outside the Shop, checking in merchandise, restocking merchandise, resetting displays and conducting annual physical inventory.

EDUCATION, EXPERIENCE, AND SKILLS

High School Diploma required. Food service, reception or retail experience required. ServSafe Certification a plus. Applicants must be at least 21 years of age in order to fulfill all job duties which may include serving alcohol at the Café and other museum events.

SKILLS AND PERSONAL CHARACTERISTICS

Proven interpersonal and customer service skills; outgoing, friendly personality; strong written and verbal skills; mature judgment; flexibility and willingness to adapt to changing needs of organization. Possess a neat appearance and good personal hygiene. Appreciation of art preferred.

WORKING ENVIRONMENT

Work areas are primarily indoors, in a climate-controlled environment with moderate background noise. Work is subject to many interruptions and pressure due to simultaneous orders.

PHYSICAL ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

  • Sitting / Standing / Walking – Approximately 95% of time in the Café or Shop work areas is spent standing or moving around. Approximately 95% of the time in the Visitor Services Desk area is spent sitting.
  • Speaking / Hearing – Clear diction and acute hearing are necessary for effective communication with co-workers, customers and outside agencies, by telephone and in person.
  • Vision – Corrected vision close to 20/20 is necessary to effectively use the cash register and interpret written information.
  • Climbing / Balancing – The ability to climb and balance on a step ladder is necessary for stocking food, beverages, and supplies.
  • Stooping / Kneeling – The ability to stoop and kneel is necessary for accessing files, and stocking food, beverages and supplies.
  • Reaching / Handling – Good manual dexterity is necessary for cash register use and for retrieving and working with appropriate paperwork, equipment, and supplies.

This list is meant to be illustrative of the usual types of activities and working conditions for this position, and is not intended to be all-inclusive.

How to Apply

We accept applications submitted online, by email, or by mail.

To apply online

Complete the Application for Employment online form

To apply by email

Send cover letter, resume, and references to:
HR@akronartmuseum.org

To apply by mail

Send cover letter, resume, and references to:
Human Resources
The Akron Art Museum
One South High Street
Akron, OH 44308